Help Centre Have a question? Search across topics or enter in keywords below. Looking for our BSB number? Look no further, it's 806-036. Call 1800 864 864 Phone us Breadcrumbs UniBank Help Centre Help Centre Hi, how can we help? Search Submit help search Common questions RediATM update What is the BSB? Do you have a mobile app? Can I access your website and Internet Banking using Windows 7? Getting started with internet banking How do I change my card PIN? How do I send money or receive money overseas? Are there any system updates or planned maintenance? How do I check my balance? What is my daily transfer limit for Internet Banking? How do I activate my card? What browsers should I use for the website and online banking? Latest news Tips for tax time I forgot my Password View all Popular questions Browse Categories Accounts How do term deposits work? How can people transfer funds to me? How do I close an account? How do I make payment with multiple signatories? How do I open a Customer Term Deposit? View all accounts questions Troubleshooting A file is downloaded when I try to log in I am getting a system error I am unable to log in to the app I am unable to view or open statements iOS 17 is coming View all troubleshooting questions Banking Can I access your website and Internet Banking using Windows 7? Do cards transfer to a new phone How do I setup a future payment? What are push notifications? What if I am having difficulty with internet banking? View all banking questions Cards How can I control my cards in the Mobile Banking App? How can I decrease my limit or close my credit card? How do I activate my card? When will I get my new card when it is up for renewal? How do I report a lost or stolen card? View all cards questions Other ways we can help Are there any system updates or planned maintenance? Book a Wills Service appointment Notify us of your travel plans Public holidays What hours is your contact centre open? View all other ways we can help questions Home loan Can someone come out to see me about a home loan? How can I redraw from my loan? How do I apply for an owner occupied home loan? How does a fixed rate home loan work? What are your home loan interest rates? View all home loan questions Can't find what you are looking for? Ouch! If you can't find it on our site, drop us a line and we will be in touch. Drop us a line
