Help Centre Have a question? Search across topics or enter in keywords below. Looking for our BSB number? Look no further, it's 806-036. Call 1800 864 864 Phone us Breadcrumbs UniBank Help Centre Help Centre Hi, how can we help? This is the label? Submit help search Common questions RediATM update What is the BSB? Do you have a mobile app? Getting started with internet banking How do I change my card PIN? What is your SWIFT code? Are there any system updates or planned maintenance? How do I check my balance? What is my daily transfer limit for internet banking? How do I activate my card? What browsers should I use for the website and online banking? Latest news View all Popular questions Browse Categories Accounts How does a Direct Debit work? How can people transfer funds to me? How do I close an account? Tips for tax time How do I check my balance? View all accounts questions Banking Having problems with the mobile app? Do cards transfer to a new phone Do you have a mobile app? What if I am having difficulty with internet banking? How do I change my personal details? View all banking questions Cards How do I activate my card? When will I get my new card when it is up for renewal? How do I report a lost or stolen card? Credit card essentials What is Pays? View all cards questions Other ways we can help Are there any system updates or planned maintenance? Notify us of your travel plans Public holidays What hours is your contact centre open? Can I get an insurance quote? View all other ways we can help questions Home loan Can someone come out to see me about a home loan? How can I redraw from my loan? How do I apply for an owner occupied home loan? How does a Fixed Rate Home Loan work? What are your home loan interest rates? Can't find what you are looking for? Ouch! If you can't find it on our site, drop us a line and we will be in touch. Drop us a line Back to top.