Please note the UniBank Murdoch branch will be closed for refurbishment effective from Monday 10 December 2018 and will be open for business again in January 2019. Our West Perth branch office at 111 Colin Street, West Perth will be open as normal during the Christmas/New Year period except for public holidays on Christmas Day, Boxing Day and New Years Day.

We're here to help

Contact us for support and assistance or search our popular enquiries.


Need to contact to us? You've come to the right place.

  • All phone enquiries

    Phone enquiries are available 8am to 7pm, weekdays, and 9am to 3pm, Saturday.

    Our offices are open 9am to 4pm (Murdoch),9.30am to 3pm (Curtin) and 9am to 5pm (West Perth) weekdays.

  • Phone banking

    24 hours a day, 7 days a week.

  • Online

  • Popular questions

Popular Enquiries

Our Locations

Visit us at one of our locations.

Contact us from overseas

Be sure to dial the international prefix (exit code) for the country you are in.

Comments, compliments and complaints

We value your comments, compliments and complaints to enable us to enhance our service delivery. Please direct these through our online feedback form or contact us via any preferred channel.

Find out more about our complaints process

Financial Hardship

At UniBank we understand there are times when you may face financial difficulty due to unemployment, relationship breakdown, illness, unfortunate financial choices or anything else life may throw at you. If you are experiencing financial stress, the best thing you can do is take action. If you do nothing, the problems are not going to go away and will probably get worse.

Learn more

Report a hoax email

If you have received a hoax email, please contact us immediately.