Need to contact to us? You've come to the right place.
We're currently experiencing higher than normal call volumes. Where possible, we encourage you to make use of our Help Centre, or use one of our digital banking options that give you the freedom to bank your way at a time that works for you. We apologise for any inconvenience.
More banking support
Ways to get in touch
Get in touch today.
Take the next step in your home loan journey.
Talk to a Lending Specialist
We can visit you at home, call you on the phone, or speak to you on a video call.
Complete an online application to fast track your home loan financing.
We understand there are times when you may face financial difficulty. Find out what to do if you are facing financial difficulty.
Find out how we can help
Report a hoax email
Please call 1800 864 864 8am to 7pm weekdays, or 9am to 3pm Saturday or email us immediately.
Comprehensive Credit Reporting
If you have a credit product with us, it is important to understand what we report to credit agencies and how it impacts you. Visit our dedicated Comprehensive Credit Reporting page for more information on managing your credit score, accessing credit reports and much more.