How do I make a payment with multiple signatories?

How do I make payment with multiple signatories?

We’ve improved the way you can make payments from accounts that are 2 or more to sign. You no longer need to be in the same location to make a payment.

Making a payment from 2 or more to Sign accounts

Step 1: Log in to Internet Banking.

Step 2: Conduct a payment as you normally would via the ‘Move Money’ menu. After completing Step 1 of the payment process, Step 2 will ask you to review your payment details.

Step 3: Under the Authorisation Details section, all the named signatories will appear. Review the details and enter a One Time Password if required, select ‘Submit’.

Step 4: The payment will now be stored for the signatory/signatories to approve. You will need to notify any signatories they have an ‘Authorisation Request’ pending when they log in in to Internet Banking with their member number.

Approving or rejecting an Authorisation Request from 2 or more to Sign accounts

Step 1: Log in to Internet Banking.

Step 2: Authorisation requests will appear in a drop down labelled ‘Authorisation Requests: For Me’ on the welcome page. Alternatively, you can navigate to ‘Self Service’ and select ‘Authorisation Requests’.

Step 3: From the welcome page, select ‘Authorisation Requests: For Me’ then ‘View All’.

Step 4: Select an individual payment request to review the details.

Step 5: After reviewing the payment request, enter a One Time Password if required, and select either ‘Reject Payment’ if you don’t want to approve this transaction or ‘Accept Payment’ if you want to approve this transaction.

Step 6: After approval, the payment will be processed according to the request.