Cards Help

Cards questions

1. What does interest free period mean?

   An interest free period is a period of time where no interest will be charged on new purc... read more

2. How do I report a lost or stolen card?

   Report a card lost or stolen, or temporarily block a card through the Mobile App. Step 1... read more

3. How does Apple Pay work?

   Apple Pay is a free app that allows you to pay with your card with a tap of your phone w... read more

4. How does Samsung Pay work?

   Use your device to make payments with your Visa Debit or Visa Credit card in store, in ap... read more

5. Credit card essentials

   Find out how you can apply and manage your Credit card. Learn mor... read more

6. How can I control my cards in the Mobile App?

   You can change your card PIN, temporarily block your card, and stop a card and report it ... read more

7. How do I activate my card?

   You can activate your Visa Debit card in Internet Banking or Phone banking Phone banking... read more

8. How can I decrease my limit or close my credit card?

   You can decrease your limit or close your card at any time, the easiest way to do this is... read more

9. What is Pays?

   We offer you a new easy way to pay with your device, all you need to do is load your UniB... read more

10. Why are we moving from rediCARD to Visa?

    In April 2015, we commenced the conversion of rediCARDs to a Visa Debit card. - If you ON... read more

11. How does Google Pay work?

    Google Pay is a free app that allows you to pay with your card with a tap of your phone ... read more

12. When will I get my new card when it is up for renewal?

    You can continue to use your existing card until the last day of the month stated on the ... read more