Cards Help

Cards questions

1. What does interest free period mean?

   An interest free period is a period of time where no interest will be charged on new purc... read more

2. How do I report a lost or stolen card?

   Within Australia Call 1800 864 864. Outside Australia Call +61 8 9389 1011. For Visa ... read more

3. How does Apple Pay work?

   Android Pay is a free app that allows you to pay with your card with a tap of your phone... read more

4. How does Samsung Pay work?

   Use your device to make payments with your Visa Debit or Visa Credit card in store, in ap... read more

5. Credit card essentials

   Find out how you can apply and manage your Credit card. Learn mor... read more

6. How can I control my cards in the Mobile App?

   You can change your card PIN, temporarily block your card, and stop a card and report it ... read more

7. How do I activate my card?

   You can activate your Visa Debit card in Internet Banking or Phone banking Phone banking... read more

8. What is Pays?

   We offer you a new easy way to pay with your device, all you need to do is load your UniB... read more

9. Why are we moving from rediCARD to Visa?

   In April 2015, we commenced the conversion of rediCARDs to a Visa Debit card. - If you ON... read more

10. How does Google Pay work?

    Google Pay is a free app that allows you to pay with your card with a tap of your phone ... read more

11. When will I get my new card when it is up for renewal?

    You can continue to use your existing card until the last day of the month stated on the ... read more