If you’ve misplaced your card but don’t want to cancel it, block it temporarily using the Mobile App.
Step 1: Log in to the Mobile App using your app 4-digit passcode.
Step 2: Select ‘Cards’ menu at the bottom of the screen.
Step 3: Select ‘Block card’ from the list of options.
Step 4: Slide the toggle to the right. Once select ‘Update’, no transactions will be able to be made on that card.
If you find your misplaced card, unblock it in the Mobile App by following the same steps.