1800 864 864
Phone enquiries are available 8am to 7pm, weekdays, and 9am to 3pm, Saturday.
Please refer to our contact us/locations page for the opening hours of each of our offices.
We are committed to safeguarding your personal details
Learn about the ways we protect you and how you can protect yourself against fraud and scams online.
Protecting your devices from security threats isn’t as difficult as you might think. There are plenty of tools and strategies you can use to keep your identity safe online, including guarding against viruses and other malicious software.
Here are some ways you can ensure that your computer, mobile phone, tablets and online banking are secure.
Note: Internet Explorer recommends that you use the latest version of its browser. As of 12 January 2016, support by Microsoft will only be available for the most current version of Internet Explorer. Read more information on how this works here.
Find out about which browsers are compatible with internet banking
Below is an example of what a phishing or hoax email may look like. It is important to report phishing emails to us but make sure you never click on any links in the email:
These hoax emails appear as being sent from UniBank and try to trap you into providing your personal information or get you to download a virus onto your computer. UniBank will not contact you via email to ask you to provide or confirm personal information (e.g. credit card number, account number, internet banking access code and/or PIN).