Telecom outage Talk to us Phone us Email us Breadcrumbs UniBank About Us Member news & media 2017 Telecom outage 2 February 2017 2 February 2017 Telecom outage Due to an outage being experienced by one of the telecommunications providers, some members may not be able to contact us by phone at present, depending on their provider. This is unfortunately outside our control. If you are experiencing difficulties phoning and need to contact us urgently, you may wish to use an alternative device to phone us.