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Phone enquiries are available 8am to 7pm, weekdays, and 9am to 3pm, Saturday.
Please refer to our contact us/locations page for the opening hours of each of our offices.
We are committed to safeguarding your personal details
Learn about the ways we protect you and how you can protect yourself against fraud and scams online.
Protect yourself online and keep up-to-date with latest online fraud, scams and general banking security.
Australian Cybercrime Online Reporting Network
Cybercrime is an issue which affects many Australians. As Australia’s reliance on technology grows, the cost and incidence of cybercrime is expected to increase.
The Australian Cybercrime Online Reporting Network (ACORN) is a national policing initiative of the Commonwealth, State and Territory governments. It is a national online system that allows the public to securely report instances of cybercrime. It will also provide advice to help people recognise and avoid common types of cybercrime.
The ACORN provides information on how to recognise and avoid common forms of cybercrime (such as hacking, online scams, online fraud, identity theft and attacks on computer systems) as well as advice for those who have fallen victim. It also makes reporting cybercrime easier and more convenient for all Australians.
The ACORN is a key initiative under the National Plan to Combat Cybercrime, which sets out how Australian agencies are working together to make Australia a harder target for cybercriminals. The ACORN has been designed to make it easier to report cybercrime and help develop a better understanding of the cybercrime affecting Australians. By understanding the enablers of cybercrime, we can make it harder and less rewarding to commit cybercrime.”
Government run website and provides tips for families and small business with topics like Securing your computer, Small business safe online, Smart transacting online and kids safe online.
provides information on how to recognise, avoid and report scams. This is a government run website and it is run by the Australian Competition and Consumer Commission (ACCC)
Help Prevent Identity Theft, Spyware and Viruses, Microsoft provides great tips in their Security at home on how to Protect your computer.
Federal Police branch, providing a nationally coordinated approach to technology enabled crime (e.g. internet banking fraud and phishing)
For financial tips and safety checks on investment and superannuation proposals please visit the Australian Securities and Investments Commission (ASIC) website
Identity fraud intelligence facility provides valuable information and tips on how to avoid identity fraud
Shopping and auction site fraud updates from Australian Competition and Consumer Commission
A list of recent scam alerts from NSW Fair Trading.
Regularly review your credit reporting bureau
Protect your financial identity