Banking Help

Banking questions

  1. How does PayID work?

    FAQS

    Find answers to the most frequently asked questions below. Or, if you'd ...

  2. What is the New Payments Platform?

    FAQS

    Find answers to the most frequently asked questions below. Or, if you'd ...

  3. What browsers should I use for the website and online banking?

    The browser you use is your pathway to the internet. It is important to keep that path...

  4. How do I change my PIN?

    You can change your PIN using one of the below options.

    Mobile app...

  5. How do I pay a bill using BPAY?

    You do not need to register to use BPAY®, all you need is your BPAY® Biller Co...

  6. How do I log in to internet banking?

    You can log in by using a computer, tablet or smart phone by visiting www.unibank.com....

  7. How does Osko by BPAY work?

    FAQS

    Find answers to the most frequently asked questions below. Or, if you'd ...

  8. What is a one time password?

    A one-time password is a six digit number sent to your mobile phone via SMS or via a s...

  9. Welcome to improved internet banking

    It is important you understand the key changes effective from, 5 November 2017.

    ...

  10. I need technical assistance

    Phone enquiries are available 9am to 4pm, weekdays.


    ...

  11. How do I deposit cash?

    You can deposit cash a number of ways.

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