How do I change my card PIN?
Change your card PIN using Internet Banking or the Mobile App.
Change PIN in Internet Banking
You don’t need to know your existing PIN, but you will need to have a one-time password.
Step 1: Log in to Internet Banking.
Step 2: Select ‘Self Service’, and then ‘Change PIN’.
Step 3: Follow the prompts.
Change PIN in Mobile App
To change your PIN via the Mobile App you will need to know your existing PIN. If you’re unsure of your PIN, log in to Internet Banking to change your PIN.
Step 1: Log in to the Mobile App.
Step 2: Select ‘Cards’ menu at the bottom of the screen.
Step 3: Select ‘Change PIN’.
Step 4: Enter your existing (old) PIN.
Step 5: Enter a new 4-digit PIN number and confirm.
Step 6: Select ‘Update’.
You can also change your PIN when you visit our offices.
