Stay alert to scams and fraud
Don’t click on links in unexpected messages. If you someone calls you claiming to be from us, hang up and call our official phone number. We will never ask you for credit card details, banking information or a one-time-password.
Call us
Inside Australia: 1800 864 864
Outside Australia: +61 8 9421 8737
8am to 8pm, weekdays and 9am to 3pm, Saturday.
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- If you need to report fraud or a scam, or block a card, call us immediately.
If it’s outside our call centre hours, contact the Fraud Bureau Service on 1300 705 750 or +61 2 8299 9534 if you're overseas.
- If you need to report fraud or a scam, or block a card, call us immediately.
Message us
Send us a secure message anytime in Internet Banking or our mobile app. We’ll get back to you as soon as possible during business hours – usually within one business day.
Just log in and tap the envelope in the corner to start.
Visit us
Find your nearest branch.
Help and resources
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Are you experiencing financial difficulty?
If you find yourself under financial pressure, there’s a good chance we can help. Whatever the issue, let’s talk it through.
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